Terms and Conditions
The terms and conditions set forth herein (“Terms”) constitute an agreement between MG Skin, a company incorporated under the laws of India (“we,” “MG Skin,” “us,” or “our”), which manages and operates an online marketplace at www.mgskin.com and a mobile application under the brand name MG Skin (collectively referred to as the “Platform”), and any natural or legal person who accesses and/or uses the Platform in any manner (“you” or “your”) or uses any current or future service, functionality, or offer made available on the Platform (“Service(s)”), as updated from time to time.
By accessing or using the Platform, you agree to be bound by these Terms. If you do not agree to any of the Terms, please refrain from using the Platform. For any questions regarding these Terms, please contact us at support@mgskin.com.
In addition to these Terms, your access to the Services or utilization of products, offers, or promotions may be governed by other terms and conditions, policies, or guidelines (“Additional Terms”). If these Terms are inconsistent with any Additional Terms, the Additional Terms will control concerning the specific Service or product.
These Terms govern your use of the Platform and any transactions or dealings thereon.
Definitions
- Platform: Refers to www.mgskin.com, its corresponding mobile applications, websites, or any other digital interfaces provided by us for availing the Services.
- Products and Services: Refers to skincare, haircare, baby care products, and other goods or services offered for sale on the Platform, as well as consultation services provided.
- Doctor/Registered Medical Practitioners: Refers to any person permitted to practice medicine by the Medical Council of India (MCI) or any regional council authorized by the government and verified by us.
- Parties: Refers to MG Skin and the user collectively.
General Terms
1.1 These Terms govern your access to and use of the Platform, enabling you to discover, select, and purchase Products listed at indicated prices, from locations serviceable by us.
1.2 MG Skin reserves the right to amend or update these Terms from time to time. Please review these Terms regularly to stay informed about changes.
1.3 By accessing or using the Platform, you agree to these Terms, our Privacy Policy, and other applicable policies or guidelines (collectively referred to as the “Agreement”).
1.4 This document constitutes an electronic record under the Information Technology Act, 2000, and does not require physical or digital signatures.
1.5 MG Skin grants you limited, revocable permission to access and use the Platform for purchasing Products, processing returns, or availing of Services per our policies.
Account Registration
2.1 To purchase Products or use Services on the Platform, you must create an account by providing accurate and complete information, including your name, email, phone number, and address.
2.2 You are solely responsible for maintaining the confidentiality of your account credentials and preventing unauthorized access. MG Skin shall not be liable for any loss or damage resulting from your failure to safeguard your account information.
2.3 You must promptly notify us of any unauthorized account usage or security breaches.
Communication and Unsubscription
3.1 By registering on the Platform, you consent to receive updates, offers, and promotional content from MG Skin via email, SMS, or other digital means.
3.2 You may unsubscribe from marketing communications at any time by following the instructions in the message or contacting us directly.
Product Information and Warranty
4.1 MG Skin strives to provide accurate product information and visual representations. However, we do not guarantee the exactness of descriptions, images, or specifications. The final delivered product may vary slightly.
4.2 All Products and Services are provided “as is” without warranties of any kind, including merchantability, fitness for a particular purpose, or non-infringement.
Limitation of Liability
5.1 MG Skin shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of the Platform or Services, including but not limited to errors, interruptions, or inaccuracies in content.
5.2 You agree to indemnify and hold MG Skin harmless from any claims or damages arising from your use of the Platform or violation of these Terms.
User Conduct
6.1 By using the Platform, you agree not to:
- Upload harmful content, viruses, or malware.
- Impersonate another person or entity.
- Engage in illegal, defamatory, or fraudulent activities.
- Breach intellectual property rights or use Platform content for commercial purposes without authorization.
6.2 MG Skin reserves the right to suspend or terminate your account for any violations of these Terms.
Prescription-Based Products
7.1 Prescription-based products will only be dispensed upon receipt of a valid prescription from a licensed medical practitioner.
7.2 Users must upload or provide a copy of their prescription during purchase, which will be verified by our team.
Intellectual Property
8.1 All content on the Platform, including text, graphics, logos, and images, is the property of MG Skin or its licensors and is protected under intellectual property laws.
8.2 You may use the content solely for personal and non-commercial purposes, subject to these Terms.
Third-Party Links
9.1 The Platform may include links to third-party websites. MG Skin does not endorse or assume responsibility for any third-party content, services, or transactions.
9.2 Any interactions with third-party websites are solely between you and the third party.
Force Majeure
MG Skin shall not be held responsible for any delay or failure to perform its obligations due to unforeseen events, including natural disasters, labor strikes, or technical failures.
Severability
If any provision of these Terms is deemed unlawful or unenforceable, the remaining provisions will remain in full effect.
Amendments
MG Skin reserves the right to amend these Terms without prior notice. The updated version will be posted on the Platform, and continued use of the Platform signifies your acceptance of the revised Terms.
Governing Law
These Terms shall be governed by the laws of India. Any disputes arising from or relating to these Terms will be subject to the exclusive jurisdiction of the courts in [insert location].
Contact Information
For questions or concerns regarding these Terms, please contact us at:
Email: support@mgskin.com